Ian Williams appoints operations director

Facilities management company Ian Williams has appointed an operations director to bolster its board of directors.

Ken Jones, who was the company’s general manager for its operations in the South West and Wales, is now operations director, based at the company’s headquarters in Chipping Sodbury.

Jones has been with the company for more than 35 years. He started working on site before moving into the office as a trainee surveyor and progressing into management. He will now harness his experience of working across the business in his new role.

Focussing on people within the company, he will be taking the opportunity to develop existing staff, as well as recruiting new posts from external sources. This process has already started with a management development programme, contracts manager training and the recruitment of apprentices and trainee surveyors for the business.

Ken Jones said: “I am looking forward to working with a strong senior management team that is looking to build for the future. Growing the business by increasing our market share, can be achieved by developing strong teams and by ensuring that we deliver a quality service, consistently across all areas of our business.

“There is a renewed focus on the people agenda in our business, recognising that our employees are one of our key assets.

“I am passionate about growing the business, increasing profitability and offering security and career development for our staff. One of the major areas in which this can be achieved is through improved customer satisfaction which will help lead to sustainable profitable growth.”